Gerard Cycles will accept product exchanges within 30 days of the original purchase date.
The product MUST be in original condition and in the original packaging to be returned for exchange. Gerard Cycles will only process exchanges for product that was purchased online directly from Gerard Cycles.
If you purchased from a Gerard Cycles dealer then you must contact them for their return/exchange policy.
You also need to be the original purchaser with a valid Gerard Cycles order confirmation or Gerard Cycles factory sales receipt.
We only exchange returned product for another Gerard Cycles product – we do not give cash refunds.
You are responsible for the shipping costs to get the product to us.